Return Eligibility

Due to the perishable nature of our products, returns are only accepted within 48 hours of delivery for items that are damaged, defective, or incorrect. To qualify, items must remain unopened, in their original packaging, and in a condition suitable for resale. This policy ensures that our customers receive only the freshest and highest-quality items.

Return Process

To initiate a return, please contact our customer support team immediately, providing order details and clear photos showing the condition of the product. Our team will carefully review your request, and if approved, you will have the option to choose a replacement product or receive a full refund. This thorough process allows us to maintain quality control while providing you with options that best suit your needs.

Non-Returnable Items

Please note that for health and safety reasons, certain items are non-returnable. This includes any product that has been opened, customized, or any item that is perishable. We prioritize the safety and well-being of our customers by following strict hygiene protocols for food products.

Customer Satisfaction

We strive to deliver an exceptional customer experience. If you are not completely satisfied with your order or have any concerns, please reach out to us promptly. Our support team is dedicated to resolving issues swiftly, ensuring your expectations of quality and freshness are met in every order.

Contact Us

For any questions regarding our return policy or to initiate a return, please contact our customer support team at digital.bestfood@bestfood. We’re here to assist you and ensure your satisfaction.